Shipping

SHIPPING

  • We currently offer free shipping to the United States for orders over $50.00
  • For international orders (including Canada), please reach out to us at hello@baserootsshop.com
  • Some products can take up to 2 weeks to deliver due to the production process
  • In the very rare case an item breaks during transit, please keep the packaging as you opened it and contact us at hello@baserootsshop.com for further instructions. All damaged items must be reported within 2 days of package delivery.

RETURNS

  • Brand new items may be returned for a full refund, less shipping costs, provided they are in their original, unused condition within 7 days of initial receipt. Items must be shipped back the same method in which they were initially shipped (e.g. UPS “fragile protection” packages must be shipped back via UPS “fragile protection”). Buyer must pay return shipping cost.